Open Line

Legal Framework

Terms of Use

By using Open Line, you agree to the following terms that govern our sanctuary of conversation.

01. Nature of the service

Open Line provides a space for casual, supportive conversation. It is not designed for clinical intervention.

02. Availability

Replies are not instant. We aim to respond within a few hours. 24/7 availability is not guaranteed.

03. User responsibilities

Be respectful. Do not harass, abuse, or threaten. Do not use the service for illegal purposes.

04. Boundaries

Open Line is supportive, but not a replacement for professional help and should not be your only support system.

05. Scope limits

This service does not provide emergency intervention, medical advice, or legal counsel. For urgent help, contact local services.

06. Service updates

We may improve or adjust features over time to keep the experience safe, reliable, and aligned with our values.

07. Limitation of liability

Open Line is not responsible for emotional distress, decisions made from conversations, or service interruptions.

  • Emotional distress
  • Decisions made from conversations
  • Service interruptions